Frequently Asked Questions
Find answers to common questions about teacup puppies, our reservation process, health guarantees, delivery options, and more. If you don't see your question answered here, please contact us directly.
General Questions About Teacup Puppies
What does "teacup" mean in puppies?
The word "teacup" is commonly used to describe especially small companion puppies. It is not an official breed classification, and adult size can vary depending on genetics, nutrition, and development. We provide realistic size expectations based on parent size and breed standards.
How big will my teacup puppy get?
Adult size varies by breed, genetics, and care. We provide honest estimates based on parent size and breed standards. While we cannot guarantee exact adult weight, we give families realistic expectations to help them prepare for their new companion.
Which breeds do you offer?
We offer Teacup Dachshund, Maltese, Yorkshire Terrier, Pomeranian, Maltipoo, and Poodle puppies. Visit our Breed Guides to compare temperament, grooming needs, and which breed may be the best fit for your family.
Reservation & Pricing
How does the reservation process work?
Contact us about a puppy you're interested in, ask questions, confirm availability, then place a refundable $300 reservation fee. The fee holds your puppy exclusively while we coordinate pickup or delivery. The remaining balance is due at pickup or before delivery.
Is the reservation fee refundable?
Yes, the $300 reservation fee is refundable under the terms explained in our reservation agreement. We believe in transparency and fairness, and we're happy to explain the details before you make a decision. Learn more on our Reservation Info page.
When is the remaining balance due?
The remaining balance is due at pickup or before delivery. We discuss payment details during the reservation process and provide clear timelines so you know what to expect.
What payment methods do you accept?
We accept Zelle, Chime, Apple Pay, and Credit Card (secured link sent after order). All payment details are provided during the reservation process, and we never pressure families into quick decisions.
Health & Veterinary Care
Do your puppies come with health records?
Yes. We provide complete veterinary records including vaccination history, deworming schedule, and health exam results. All records are shared before placement, and we encourage families to have their veterinarian examine their puppy within the first few days.
Do you offer a health guarantee?
Yes. We provide a comprehensive health guarantee including a 72-hour wellness period and a one-year genetic health warranty. Full terms are explained in the placement agreement. Visit our Health Guarantee page for more details.
Are your puppies vaccinated and dewormed?
Yes. All puppies receive age-appropriate vaccinations and regular deworming. We provide documentation of all treatments administered, along with recommendations for follow-up care from your veterinarian.
Delivery & Pickup
Can I pick up my puppy in person?
Yes! We welcome local pickup at our Austin, Texas location. Pickup is by appointment only, and we're happy to schedule a time that works for you. This gives you the opportunity to meet us and see where your puppy was raised. Learn more on our Delivery & Pickup page.
Do you deliver outside of Texas?
Yes, we offer safe nanny delivery to families nationwide. Delivery costs vary based on distance and are discussed during the reservation process. All necessary health certificates and travel documentation are provided.
What is nanny delivery?
Nanny delivery is a professional transport service where a trusted specialist personally delivers your puppy to your home. This ensures your puppy travels safely and comfortably, with regular stops for breaks and care.
What documentation is provided for delivery?
We provide all necessary documentation including health records, vaccination history, a health certificate for transport, and the placement agreement. For nanny delivery, we also coordinate timing and provide tracking updates.
Breeding & Care
Where are your puppies raised?
Our puppies are raised in our home in Austin, Texas, not in kennels. They receive constant human interaction, early socialization, and careful attention to their physical and emotional development. Learn more about our breeding philosophy.
Do you offer lifetime support?
Yes. Our commitment doesn't end when you take your puppy home. We provide lifetime breeder support to answer questions about health, nutrition, training, and care. We're always available to help guide you through your puppy's development.
Can I meet my puppy before reserving?
Yes! For local families, we encourage in-person visits to meet your puppy before pickup. For families receiving delivery, we can arrange video calls to help you connect with your puppy and ask questions before any commitment is made.
What is your adoption process?
Our adoption process is designed to be simple and transparent. From browsing available puppies to welcoming your new companion home, we guide you every step of the way. Visit our Adoption Process page for a detailed overview.
Still Have Questions?
We're here to help! Contact us directly and we'll answer any questions you have about our puppies, process, or policies.